Our GDPR Policy


SmartGuardian takes the privacy and security of your data very seriously. This GDPR Policy outlines how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

What Data Do We Collect?

We collect personal data necessary to provide and improve SmartGuardian services. This may include:

Customer Information: Name, contact details (address, phone number, email), payment information (if applicable).

Installation Information: Details related to the installation of the SmartGuardian system in your loved one's home (address, layout).

System Usage Data: Information on how the SmartGuardian system is used, such as activity alerts and emergency notifications.

How Do We Use Your Data?

We use your data for the following purposes:

Providing and managing SmartGuardian services: Installation, monitoring, customer support, and billing.

Communicating with you: Providing updates, service alerts, and promotional offers (with your consent).

Improving our services: Analysing usage data to enhance system functionality and user experience.

Legal Basis for Processing Your Data

We process your data based on the following legal grounds:

Contractual Necessity: To fulfill our contractual obligations for providing SmartGuardian services.

Legitimate Interests: To improve our services, prevent fraud, and ensure system security.

Consent: For marketing purposes, you will be asked for explicit consent before receiving promotional offers.

Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined above or as required by law. We will securely delete your data when it is no longer needed.

Your Data Rights

Under the GDPR, you have the following rights regarding your data:

Right of Access: You can request a copy of the personal data we hold about you.

Right to Rectification: You can request correction of any inaccurate personal data.

Right to Erasure (Right to be Forgotten): You can request deletion of your personal data under certain circumstances.

Right to Restriction of Processing: You can restrict how we process your data.

Right to Data Portability: You can request to receive your personal data in a structured, commonly used format and transfer it to another service provider.

Right to Object: You can object to the processing of your data for marketing purposes.

To exercise any of these rights, please contact us at info@smart-space.ie

Data Security

We implement appropriate technical and organisational measures to ensure the security of your data against unauthorised access, alteration, disclosure, or destruction.

Data Transfers

We may transfer your data to third-party service providers who help us deliver SmartGuardian services. We ensure that all third parties comply with GDPR regulations.

Children's Data

SmartGuardian services are not intended for children under the age of 13. We do not knowingly collect data from children.

Changes to this Policy

We may update this GDPR Policy from time to time. We will notify you of any changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns regarding our GDPR Policy, please contact us:

Email: info@smart-space.ie

Phone: 087 057 0000

Address: Fourwinds Cottage, Cuckoo Corner, Ballymerrigan, Rathnew, Co. Wicklow, IRELAND

By using SmartGuardian services, you acknowledge that you have read and understood this GDPR Policy.