Broadband Evidence Service
Think your provider is letting you down? Get the evidence they need to take you seriously.
If you have doubts about the broadband service you're getting, we offer a broadband quality check, with no assessment needed. Hard numbers, not "it feels slow".
A broadband quality check, with no assessment needed. Dublin and Leinster.
- We post you a small box. Plug it into your router with the cable supplied. That's it.
- It logs your line for 7 days. Dropouts and delays every minute, and speed tests through the day and evening.
- We write your report. One page showing every dropout, slowdown and evening speed against what you pay for.
- We go through it with you. We explain the results in your home and collect the box at the same time.
Recommended when your Wi-Fi report shows amber or red.
Book online
Pay €199 and tell us the speed you pay for.
We post you a small box
Plug it into your router with the cable supplied. That's it.
It logs your line for 7 days
Dropouts and delays every minute, and speed tests through the day and evening.
We write your report
One page showing every dropout, slowdown and evening speed against what you pay for.
We go through it with you
We explain the results in your home and collect the box at the same time.
You send it to your provider
Hard numbers, not "it feels slow".
Suggested Resources: A sample evidence report · Is it the line or the Wi-Fi? · Evening slowdowns · The 3-day Wi-Fi trial · The free Wi-Fi check
Book online
Pay €199 and tell us the speed you pay for.
The payment page asks for the speed you pay for.
Questions
Do I need an assessment first?+
No. It's a broadband quality check, with no assessment needed.
Is it my broadband or my Wi-Fi?+
That's the first thing we find out, with a wired test at your router. If the broadband is the problem, we tell you, and you don't buy kit you don't need.
Which areas do you cover?+
Dublin and Leinster only, because we go through the results onsite and collect the box.
Try better Wi-Fi in your own home for 3 days before you buy it.
View packageThe fix, quoted from the figures your assessment measured.
View packageFor households that want to know when the broadband, or a device that matters, goes offline.
View package