The Home Network Help Centre
Slow Wi-Fi, a room that never gets a signal, calls that drop, a camera that keeps going offline. These guides explain what is actually happening in an Irish home, and how to fix it, in plain English. They are written the way we work: measure first, then spend only where it helps.
Not sure where to start?
Run the free Wi-Fi check beside your router and again in the room that struggles. It grades the result green, amber or red, and tells you whether it is the line or the Wi-Fi, so you know which guide you need.
Start by finding the problem
Before you buy anything, work out whether it is the broadband line or the Wi-Fi, and which room is losing it.
Broadband Speed Test in Ireland: Is It the Line or the Wi-Fi?
An eir, Virgin Media or Vodafone speed test tells you about your broadband line. A test in the room that struggles tells you about your Wi-Fi. How to run both, read the numbers, and know who to call.
Read the guideHow to Test Your Wi-Fi Speed Properly, Room by Room
One Wi-Fi speed test beside the router tells you very little. Where to test instead, what download, upload and ping mean for your TV, calls and cameras, and when the results point to a fix.
Read the guideWhy Your Wi-Fi Is Slow Upstairs, and How to Fix It in an Irish House
Foil-backed insulation, block walls, metal, distance and a router left where the line comes in all take Wi-Fi on its way upstairs. What ComReg's tests found, 2.4 or 5 GHz, how to find the weak spot, and the fixes from free upwards.
Read the guideWhy Is My Wi-Fi Slow in the Evening? What Changes After Tea
Broadband that flies all day and crawls at eight has two usual causes: the line slowing at peak times, and the neighbours' Wi-Fi crowding the same channels. How to tell which with one cabled test, and what fixes each.
Read the guideWhy Does My Wi-Fi Keep Dropping? Causes and Fixes for Irish Homes
Wi-Fi that cuts out for a few seconds, or drops a device off entirely, usually comes down to a weak signal, interference on a crowded band, a tired router, or the broadband line itself. The one test that tells the Wi-Fi from the line, and the fixes from free upwards.
Read the guideA slow or overloaded house
What a busy, device-filled Irish home asks of the connection, and how much broadband you actually need.
What Broadband Speed Do You Actually Need in Ireland?
Less than the gigabit plans suggest. What streaming, video calls, gaming and cameras each use, how to add up a household, why upload matters more than people think, and why the Wi-Fi in your house, not the plan, usually decides what reaches the room.
Read the guideIs Your Wi-Fi Overloaded? How Many Devices a Home Network Can Handle
A modern Irish home can have thirty or more things on the Wi-Fi. Why that slows everything down, how the band they sit on and the router you have decide it, and the fixes that add capacity, not just coverage.
Read the guideWorking From Home Wi-Fi: Why Teams and Zoom Calls Keep Dropping
Video calls depend on upload and a steady connection more than on download speed. What Teams and Zoom actually need, why a busy house breaks calls up, and the fixes that work in an Irish home office, from a cable to the desk to a better plan.
Read the guideThe fixes, from free to fitted
Where to start, then mesh, powerline, extenders, cabling and new routers: what each one does, and which problem it solves.
How to Boost Your Wi-Fi Signal: What Works and What's a Waste of Money
The free moves that genuinely help, the kit that works when it is the right kit, and the hacks and gadgets that do nothing. An honest Irish guide to a stronger Wi-Fi signal, measured before you spend.
Read the guideWi-Fi Extender, Mesh or Powerline: Which One Fixes Which Problem
Extenders, boosters, mesh systems and powerline adapters all promise Wi-Fi in every room. They fix different problems. How each one works in an Irish house, what stops it, and how to find out which yours needs.
Read the guideMesh Wi-Fi Explained: What It Fixes, and What It Can't
A mesh system puts one Wi-Fi network in every room, if its units can talk to each other. What mesh is, why the link between the units decides everything, where the second unit should go, and when mesh is the wrong fix.
Read the guideDo Powerline Adapters Work? What Decides It in an Irish House
Powerline adapters carry your broadband over the electrical wiring. Why they fly in one house and crawl in the next: the number on the box, extension leads, appliances, the route through your fuse board, and how to test it.
Read the guideHow to Run Ethernet Cable in an Existing Irish House Without Ripping Walls Apart
A cable still beats Wi-Fi for a desk, a TV or a mesh unit. The routes that avoid chasing walls, from the attic to the hot press, Cat5e, Cat6 or Cat6a, the 100 metre limit, keeping clear of mains, outdoor cable, and wall sockets or patch leads.
Read the guideWi-Fi 6, 6E and 7 Explained: Do You Need a New Router in Ireland?
Wi-Fi 6 copes better with a busy house, Wi-Fi 6E adds the 6 GHz band and Wi-Fi 7 adds wider channels in it. What ComReg allows in Ireland, what your phone and laptop need, which routers eir, Vodafone and Sky supply, and when a new router will not help.
Read the guideHomes, rooms and situations
Garden offices and outbuildings, apartments, rural homes, Wi-Fi calling, and smart cameras that keep dropping the signal.
Wi-Fi in a Garden Office: Six Ways to Get a Good Connection
Wi-Fi rarely reaches a garden office or garden room on its own. Why the signal drops, the six ways to get a connection down the garden, from a mesh unit to a cable in a duct, what each involves, and how to keep video calls steady.
Read the guideApartment Wi-Fi in Ireland: Slow, Crowded and Dead Spots in Flats
A flat's Wi-Fi problems are its own: a 2.4 GHz band shared with the whole block, one small router by the door, and walls you cannot drill if you rent. What actually helps in an Irish apartment, renting included.
Read the guideRural Broadband in Ireland: Your Options When There's No Fibre Yet
Fibre, fixed wireless over 4G or 5G, or satellite like Starlink: the connections a rural Irish home can actually get, how to check what is at your Eircode, and why the home network still decides what reaches each room.
Read the guideWi-Fi Calling in Ireland: Which Networks Support It, and How to Turn It On
Bad mobile signal at home? Wi-Fi Calling carries your calls over your broadband instead. Which Irish networks offer it, how to switch it on for iPhone and Android, what it needs from your Wi-Fi, emergency calls, and the other fixes ComReg suggests.
Read the guideWhy Your Smart Camera Keeps Dropping the Signal
Nine times out of ten it isn't the camera. It's the foil-backed insulation in your wall, or your modem sitting two rooms away behind a thermal-insulated chimney breast. What we actually find on a survey.
Read the guideKeep your network secure
Lock down the router, the cameras and the accounts, and spot a call pretending to be your provider.
Want it measured and fixed for you?
The home network assessment tests your broadband by cable at the router, measures every floor, and leaves a working powerline and access point trial on the floor that struggles for three days, with the figures in a written report. It is €395, credited in full against any work, across Dublin and the rest of Leinster.